Manager, fixed wireless new technology & performance

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living.

Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians.

Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

Position Overview The Manager, Fixed Wireless New Technology & Performance leads the team responsible for optimizing network performance and driving the safe, effective introduction of new technology across Xplore's Fixed Wireless network.

This leader owns RF and cluster-level optimization, spectral efficiency, feature and software release readiness, and performance analytics — ensuring new capabilities are validated and proven before they are handed to the DevOps team for automated deployment.

This role works in close partnership with the Manager, Fixed Wireless DevOps: the New Technology & Performance team defines what should change and validates whether it worked, while the DevOps team owns how configuration changes are automated, deployed, and executed in the field.

This leader reports to the Senior Manager, Fixed Wireless Performance & DevOps, and plays a critical role in ensuring the network evolves rapidly while continuously improving coverage, capacity, and customer experience Key Leadership Expectations All Xplore Directors and Senior Technical Leaders are expected to demonstrate transformational leadership and operate as enterprise-wide influencers.

This includes: Cross-Functional Leadership & Collaboration Building trusted relationships across all value streams.

Delivering business outcomes through influence, not just authority.

Driving Transformation & Continuous Improvement Challenging the status quo and leading modernization across people, process, and technology.

Championing simplification, standardization, and operational excellence.

Strategic & Tactical Balance Balancing immediate operational needs with long-term capability building.

Ensuring execution today while building the foundation for tomorrow.

Business Impact & KPI Alignment Connecting engineering and operational initiatives to measurable customer and business outcomes.

Ensuring every initiative has clear success metrics and operational impact.

Customer-Centric Mindset Understanding end-to-end customer journeys and service experiences.

Ensuring decisions reflect customer impact, service quality, and operational reliability.

Automation & Efficiency Championing automation and data-driven tooling to accelerate performance analysis and technology validation, in partnership with the DevOps team who own deployment automation. 24×7 Operational Accountability Owning accountability for performance and technology-introduction outcomes within their domain; partnering with DevOps and NOC on 24×7 execution and incident response.

Key responsibilities include: 1.

New Technology Introduction (NTI) & Feature Readiness Lead the introduction of new Fixed Wireless features and technologies (RRUs, BBUs, antennas, backhaul platforms), ensuring seamless integration and performance readiness.

Define acceptance criteria, test plans, and validation methodology for new technology prior to broad deployment.

Partner with engineering and vendors to evaluate new capabilities and assess network impact before handoff to DevOps for automated rollout.

Own software release governance from a performance perspective: planning, pre-release validation, and post-release performance assurance for RAN, backhaul, and supporting platforms. 2.

Network Performance & RF Optimization Oversee cluster-level optimization, including RF planning, feature enablement, and continuous improvement of coverage, capacity, and user experience.

Maximize spectral efficiency and Quality of Install (QOI)/Opportunity to Install outcomes through advanced tuning, interference mitigation, and spectral reuse strategies.

Improve delivered bit/Hz performance while mai