logistics coordinator

AI organizing, showing original…
About BIL Technology BIL Technology Co., Ltd. is a Canada-based technology distribution and retail company and an authorized DJI retail and distribution partner in Canada.
We support business operations across the Canadian market, including sales, retail, logistics, inventory management, and customer support.
As our business continues to grow, we are looking for a reliable and detail-oriented Logistics Coordinator to support our day-to-day logistics and order fulfillment operations.
Key Responsibilities
Coordinate daily inbound and outbound logistics activities and arrange receiving, shipping, and transportation plans to ensure smooth operations
Schedule and manage customer delivery appointments based on customer requirements
Prepare and maintain shipping documents, including BOLs, packing slips, and other required transportation documentation
Coordinate with warehouse staff and follow up on packing, picking, and shipping activities to ensure orders are prepared accurately and on time
Process and follow up on customer orders from order confirmation through final delivery
Coordinate with warehouses, carriers, customers, and internal teams to resolve logistics and warehousing issues
Track shipment status and provide timely updates on delivery progress
Investigate and coordinate the resolution of shipment delays, shortages, damages, incorrect shipments, and other delivery exceptions
Maintain accurate shipment, order, and logistics records
Update internal trackers and reports using Excel
Follow up on outstanding logistics issues and ensure they are resolved and properly closed
Support other logistics and supply chain-related tasks as required Qualifications
Minimum 1 year of experience in logistics, warehousing, transportation, supply chain, or a related field
Familiar with local Canadian logistics and transportation processes
Experience coordinating shipments, warehouse operations, customer orders, or delivery schedules is preferred
Able to communicate effectively in English for daily work, including email, phone calls, and shipping documentation
Proficient in Microsoft Office, especially Excel
Strong attention to detail and accuracy
Strong organizational and follow-up skills
Able to manage multiple shipments, orders, and priorities at the same time
Strong problem-solving and communication skills
Able to work independently while coordinating with multiple internal and external stakeholders
Experience with BOLs, packing slips, delivery appointments, and carrier coordination is an asset
Pay: $45,000.00-$50,000.00 per year
Benefits
Casual dress
Company events
Dental care
Extended health care
Store discount
Vision care
Work Location: In person