parts technician

Build a Career That Makes an Impact When equipment is down, every minute matters.

As a Parts Representative with Vermeer Canada, you will be a trusted resource for customers and internal teams, helping identify, source, and deliver parts solutions that minimize downtime and keep businesses moving.

We are looking for a customer-focused professional who enjoys building relationships, solving problems, and contributing to a team that takes pride in exceptional service.

Experience in parts is an asset, but so is a strong background in customer service, sales, automotive, agriculture, construction, trucking, or industrial environments.

Why Vermeer Canada?

Since 2000, Vermeer Canada has supported customers across Canada as a full-service heavy equipment dealership.

We are passionate about the Vermeer brand, committed to helping customers succeed, and focused on creating a workplace where team members can grow, contribute, and be themselves.

Competitive Total Rewards Competitive compensation supported by health and dental benefits.

Retirement Support A group retirement savings plan with company matching.

Growth & Development Training, development, and opportunities to build a long-term career.

Team-First Culture A supportive environment grounded in trust, accountability, authenticity, and care.

What You Will Do

Create a positive customer experience by responding to parts inquiries promptly, accurately, and courteously.

Identify customer needs, recommend solutions, and promote the full line of Vermeer parts and related products.

Prepare quotes, process sales orders and purchase orders, and follow up on promised delivery dates.

Maintain appropriate inventory levels and support accurate, efficient inventory practices.

Receive, stock, pick, package, and ship parts; determine shipping methods and complete required documentation.

Maintain clean, safe, and organized parts facilities, displays, manuals, and parts guides.

Act as a liaison with the factory and stay current on product and parts information.

Collaborate with Parts, Service, and Sales colleagues to resolve customer needs and support branch priorities.

Operate a forklift or other material-handling equipment to load, unload, transport, and store goods as required.

Follow all company policies, procedures, and health and safety requirements while maintaining a professional presence.

Assist with other branch responsibilities, including duties within the Service Department, as operational needs require.

What You Bring

A customer-first mindset and a genuine interest in helping people solve problems.

Strong communication, relationship-building, and organizational skills.

Sales aptitude, initiative, and the drive to identify opportunities and achieve goals.

Accuracy and attention to detail when managing orders, inventory, documentation, and follow-up.

The ability to prioritize effectively and stay composed in a fast-paced environment.

Comfort using Microsoft Office and learning dealership or inventory systems.

Mechanical aptitude and an interest in equipment, machinery, or parts.

Experience That Will Help You Succeed

Previous experience in parts, service, customer service, sales, warehousing, or distribution.

Experience in a heavy equipment, agriculture, construction, automotive, trucking, or industrial environment.

A Journeyperson or Apprentice Parts Technician designation is an asset.

Forklift experience or certification is an asset.

You Will Thrive Here If You?

Take ownership, follow through, and do what you say you will do.

Enjoy variety and are comfortable balancing customer service, sales, inventory, shipping, and branch support.

Work collaboratively and step in to help where the customer or team needs you most.

Stay curious, look for better solutions, and treat every customer interaction as an opportunity to build trust.

Learn more about our team at vermeercanda.com/careers.

Pay: $24.04-$3