food service supervisor

Job Summary We are seeking a dynamic and experienced Food Service Supervisor to oversee daily operations in a fast-paced food service environment.

The ideal candidate will possess strong leadership skills, extensive restaurant management experience, and a passion for delivering exceptional customer service.

This role involves supervising staff, ensuring food safety standards are maintained, and managing all aspects of food preparation and service to ensure a seamless dining experience for guests.

The Food Service Supervisor will also be responsible for team management, training, and maintaining high standards of hospitality and food quality.

Duties

Supervise daily restaurant operations, ensuring efficient workflow and excellent customer service.

Oversee food preparation, cooking, and serving processes to meet quality and safety standards.

Manage POS systems such as Micros POS for accurate cash handling and transaction processing.

Lead, train, and evaluate team members in food handling, service techniques, and safety protocols.

Conduct interviewing and hiring of new staff to build a competent team aligned with restaurant standards.

Monitor food safety compliance, sanitation practices, and proper food handling procedures.

Coordinate kitchen activities with front-of-house staff to ensure timely service delivery.

Handle customer inquiries, resolve complaints promptly, and maintain high levels of hospitality.

Manage inventory levels, order supplies, and ensure proper storage of food items.

Maintain cleanliness and organization of the kitchen and dining areas in accordance with health regulations.

Proven supervising experience in a food service or restaurant management setting.

Extensive background in food industry roles such as food preparation, cooking, serving, or hospitality management.

Familiarity with POS systems like Micros POS or similar platforms for cash handling and order processing.

Strong leadership skills with experience in team management, interviewing, and staff development.

Knowledge of food safety standards and proper food handling procedures.

Prior restaurant experience including kitchen operations or hotel/restaurant management is highly desirable.

Experience with barista services or working in hotel or hospitality environments is a plus.

This position offers an opportunity to lead a dedicated team within a vibrant food service operation while ensuring exceptional guest experiences through effective supervision and operational excellence.

Job Types: Full-time, Permanent

Pay: $16.75-$17.00 per hour

Work Location: In person