customer service representative - call centre

Town Car Rental is seeking a reliable and detail-oriented Accounting & Bookkeeping Specialist to join our team.
The ideal candidate will have experience in bookkeeping, accounts receivable, invoicing, payment processing, and general office administration.
This is a full-time position offering approximately 40+ hours per week.
We are looking for someone who is organized, dependable, comfortable working with numbers, and able to communicate professionally with customers, insurance companies, and business partners.
Previous bookkeeping or accounting experience is preferred.
Candidates with strong administrative or office experience who are willing to learn are also encouraged to apply.
Key Responsibilities
Perform day-to-day bookkeeping and general accounting duties
Prepare, process, and submit invoices for payment
Track accounts receivable and follow up on outstanding balances
Process and collect payments from customers and insurance companies
Maintain accurate financial records and documentation
Reconcile payments, invoices, and account balances
Assist with data entry and maintaining accounting records
Answer phones, respond to customer inquiries, and provide professional customer service
Greet customers and assist with arranging vehicle rental services
Communicate with customers by phone, email, and text
Maintain organized and accurate office files
Keep the office clean, professional, and clutter-free
Assist with other administrative and accounting tasks as required Qualifications
Previous bookkeeping or accounting experience preferred
Strong attention to detail and accuracy
Good organizational and time-management skills
Strong interpersonal and communication skills
Comfortable using computers and accounting/office software
Ability to work independently and as part of a team
Professional and courteous manner when dealing with customers
Willingness to learn and take on new responsibilities Whether you are an experienced bookkeeper or someone with relevant office and accounting experience looking for an opportunity to grow, Town Car Rental offers a position with opportunities to develop your skills and take on additional responsibilities.
Employment: Full-time, 40+ hours per week Work Permit Applicants: Applicants who currently hold a valid work permit are welcome to apply.
Pay: $17.00-$22.00 per hour
Work Location: In person