Default management consultant
✨ AI-organized
Job description
Lead a team supporting customers in financial hardship through mortgage and lending delinquency management, loss mitigation, and resolution strategies. Provide leadership, coaching, and operational oversight to ensure service excellence and regulatory compliance.
Hard requirements
- 3+ years of progressive experience in default management, mortgage servicing, collections, loss mitigation, banking operations, or a related financial services environment
- Previous people leadership experience with demonstrated success developing and coaching teams
- Strong understanding of residential mortgage products, lending practices, and delinquency management strategies
- Knowledge of insolvency processes, bankruptcy legislation, collections practices, and applicable provincial regulations
Pay & benefits
- Salary range is expected to be between $59,100.00 CAD - $98,500.00 CAD
- Opportunity to participate in incentive programs tied to business and individual performance
- Customizable benefits including health, dental, mental health, vision, disability, life insurance, adoption/surrogacy, wellness, and employee/family assistance plans
- Retirement savings plans including pension and global share ownership plan with employer matching contributions
- Generous paid time off program in Canada including holidays, vacation, personal, and sick days
Work format
- Employment type: Permanent (existing vacancy)
- Working arrangement: Hybrid
- Location: Waterloo, Ontario
Work location