Job board › British Columbia › Personal services › Customer service & security › Customer and information services representatives
Customer service representative
✨ AI-organized
Job description
Delivers exceptional service to BMO customers by identifying needs, providing financial advice, and handling transactions. Works collaboratively within the branch to achieve business objectives and improve customer experience.
Hard requirements
- Post-secondary degree or certification in related field of study is desirable
- High-level knowledge of personal, commercial and partner offers
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications
- Strong interpersonal skills and ability to build rapport with customers
- Basic verbal & written communication, organization, and collaboration skills
Pay & benefits
- Salary: $35,500.00 - $50,500.00
- Pay Type: Salaried
- May include commission structure, performance-based incentives, discretionary bonuses, and other perks
- Health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans
Work format
- Employment type: Salaried (part-time roles pro-rated based on hours regularly worked)
- Work schedule may differ from week to week in terms of days worked, hours, and shifts
- May work at multiple branches or through various channels based on market needs
- Location: 3155 Lakeshore Road, Unit 16
Work location