customer service representative - call centre

AI-organized
Job description
Experienced Invoicing & Customer Service Representative to join the Accounting & Administration team, focusing on reviewing completed work, preparing accurate invoices, and providing customer service support.
Hard requirements
  • Previous invoicing experience is required
  • Strong attention to detail and high level of accuracy
  • Excellent organizational skills and ability to manage a high volume of work
  • Strong follow-through and initiative to resolve missing or incomplete information
  • Ability to prioritize effectively in a busy environment with changing demands
  • Professional written and verbal communication skills
  • Strong customer service skills and professional telephone manner
  • Comfortable learning and working with accounting, service-management and customer portal systems
  • Proficiency with Microsoft Outlook and Excel
Pay & benefits
  • Competitive compensation of $25.00-$28.00 per hour, based on experience
  • Comprehensive health and dental benefits
  • Disability and life insurance
  • RRSP matching program
  • Paid time off
  • Employee assistance program
  • Vision care
  • Wellness program
  • On-site parking
  • Company events and employee programs
Work format
  • Expected hours: 40.0 per week
  • Location type: On-site (Calgary/Edmonton area implied by company description)
Work location