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customer service representative - call centre
✨ AI-organized
Job description
Experienced Invoicing & Customer Service Representative to join the Accounting & Administration team, focusing on reviewing completed work, preparing accurate invoices, and providing customer service support.
Hard requirements
- Previous invoicing experience is required
- Strong attention to detail and high level of accuracy
- Excellent organizational skills and ability to manage a high volume of work
- Strong follow-through and initiative to resolve missing or incomplete information
- Ability to prioritize effectively in a busy environment with changing demands
- Professional written and verbal communication skills
- Strong customer service skills and professional telephone manner
- Comfortable learning and working with accounting, service-management and customer portal systems
- Proficiency with Microsoft Outlook and Excel
Pay & benefits
- Competitive compensation of $25.00-$28.00 per hour, based on experience
- Comprehensive health and dental benefits
- Disability and life insurance
- RRSP matching program
- Paid time off
- Employee assistance program
- Vision care
- Wellness program
- On-site parking
- Company events and employee programs
Work format
- Expected hours: 40.0 per week
- Location type: On-site (Calgary/Edmonton area implied by company description)
Work location