front desk agent
Job description
We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team as the first point of contact for guests. The role involves providing exceptional customer service, managing check-in/out processes, and ensuring a welcoming atmosphere in a fast-paced environment.
Hard requirements
- 1 year of phone etiquette experience (required)
- 1 year of customer service experience (required)
- Strong customer service skills with a focus on hospitality and guest satisfaction
- Proficiency in using phone systems and hotel management software
- Excellent verbal communication skills with an emphasis on phone etiquette
- Ability to work well under pressure while maintaining a friendly demeanor
Pay & benefits
- From $17.95 per hour
- Discounted or free food
- On-site parking
Work format
- Full-time, Permanent
- In person
Work location