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assistant shopping mall manager
Job description
The Assistant Store Manager - Sales & Services is a key leadership role focused on delivering an exceptional customer experience and driving store performance. This position oversees several departments, including Lumber & Building Materials, Flooring, Kitchen & Bath, Appliances, the Project Centre, and the Cut Shop.
Hard requirements
- 5+ years of experience in retail management
- Demonstrated commitment to working in a safety-conscious environment
- Familiarity with employment standards and HR practices
- Strong decision-making skills with the ability to assess broader business impacts
- Proven ability to lead in a fast-paced retail environment using critical thinking and business insight
- Excellent communication skills with the ability to adapt messaging for diverse audiences
- High attention to detail and strong organizational capabilities
- Commitment to providing outstanding customer service
- Demonstrated proficiency in leveraging software tools to improve productivity and streamline daily operations, including Microsoft Office Suite (Excel, Word, Outlook), Kronos for timekeeping and attendance management, and D365 for managing interactions, sales workflows, and inventory tracking
Pay & benefits
- Competitive salary ($40-60,000.00/yr)
- Eligibility for annual bonus incentives
- Performance-based bonus program that recognizes leadership, operational excellence, and collaborative success
- Wellness Program
- Employee and Family Assistance Plan
- Employee Discounts
- Medical, Dental, Vision, RRSP Matching, and PTO benefits
Work location