technical support representative
Job description
Technical Support Representative serving as first line of contact for customer internet issues, including slow speed, no internet, and modem setup assistance.
Hard requirements
- Fluent in English
- Diploma in network engineering, computer science or related field (preferred); equivalent experience considered
- Technical knowledge is an asset
- Call center: 1 year (preferred)
- Availability to work various shifts influenced by current business needs
Pay & benefits
- $18.50-$20.00 per hour
- Dental care
- Extended health care
- On-site parking
- Vision care
Work format
- Full-time
- 4 days on weekday, and 1 day on weekend (1 day on weekend is mandatory), 40 hours a week
- Normal working hours is from 10:00am-7:00pm
- In person
Work location