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user support technician
Job description
Temporary Technical Support Specialist 2 to provide tier 1 & 2 client support, troubleshoot end-point devices, and participate in developing business rules and procedures for the Information Management and Technology Division.
Hard requirements
- Diploma in IT or related field (or acceptable equivalent combination of education and experience)
- Three years of related experience
- Ability to communicate effectively orally and in writing
- Ability to establish and maintain effective working relationships
- Ability to plan and organize work to meet deadlines
- Ability to apply a workaround, improvise, or conduct root cause analysis
- Ability to stay current with industry trends and technologies
- Experience using Microsoft System Center Configuration Manager (SCCM) for imaging, deploying applications, and inventory reporting
- Must obtain and maintain required police security clearance
Pay & benefits
- $47/hr
Work format
- Temporary, Full Time (Up to 12 months)
- On-site position
- Anticipated schedule: 7 hours/day, 35 hours/week (subject to change based on operational needs and Collective Agreement)
Work location