library assistant

Job description
Library Public Service Associate II staff service desks, checking in/out items, assisting patrons with VPL website/apps/computers/printers, providing basic reader's advisory, and supporting creative programs at Carnegie Branch.
Hard requirements
  • Completion of Grade 12 supplemented by relevant courses and/or experience
  • Considerable related library experience
  • Excellent customer service skills with patience, warmth, curiosity, diplomacy, tact, and empathy
  • Conflict de-escalation skills
  • Ability to lift and handle high volume of physical items (bending, reaching, lifting, squatting, gripping, pushing book trucks)
  • Familiarity/comfort with technology, handling multiple tasks in fast-paced environment, and learning new technologies
Pay & benefits
  • $29/hr
Work format
  • Fully on-site at Carnegie Branch, 401 Main Street (Downtown Eastside)