taxi dispatcher

Job description
Taxi Dispatcher manages incoming ride requests, coordinates the driver fleet, and ensures prompt customer service in Banff. This fast-paced role requires quick thinking to handle high-volume calls and dispatch taxis to various locations.
Hard requirements
  • Previous experience in dispatch, customer service, call center, or hospitality strongly preferred
  • Exceptional verbal communication skills and professional phone manner
  • Ability to stay calm and make quick decisions under pressure
  • Strong geographical knowledge of Banff, Lake Louise, Canmore, and surrounding areas (or ability to learn quickly)
  • Comfortable using computers, dispatch software, and two-way radios
  • Flexible availability including evenings, weekends, and holidays
  • Must be located in Banff, Canmore, Lake Louise, or Cochrane
Pay & benefits
  • $20.00-$25.00 per hour
  • Tips and gratuities shared with the dispatch team
  • Free or discounted local transportation
  • Casual dress
  • Store discount
Work format
  • Full Time
  • Year-round opportunities available
  • In person
Work location